Question 1

How far in advance should I book?

Accepted Answer

For charter and private hire, please allow at least 24 hours so we can confirm vehicle availability. Daily Express tickets can be booked online up to one hour before departure.

Question 2

What size coach do I need?

Accepted Answer

Our fleet runs from 19 to 98 seats. Under 20 passengers suit a mini coach; 20–35 a midi coach; 36–53 an executive coach; and larger groups can choose a 72-seat or double-decker vehicle. Ask for a quote and we will advise.

Question 3

Are your coaches ULEZ-compliant?

Accepted Answer

Yes — the entire fleet is Euro-6 and fully ULEZ-compliant, so there are no extra charges for journeys inside London's Ultra Low Emission Zone.

Question 4

Are your drivers DBS-checked?

Accepted Answer

Yes. Every driver holds a current Enhanced DBS check and a full UK PCV Category D licence — especially important for our home-to-school services.

Question 5

How do I request a quote?

Accepted Answer

Use the Get a Quote page and tell us your travel date, group size and journey. Our team aims to reply within 24 hours.

Question 6

How do I contact NP Coaches?

Accepted Answer

Use our contact form, call 0208 843 1000 or email Info@np-coaches.co.uk. We aim to respond to enquiries within 24 hours.

Question 7

Where does the Daily Express pick up in London?

Accepted Answer

The London corridor stops are Southall at 1A Priory Way and Slough Library, Stop W, opposite the Moxy Hotel on Wellington Street. Check the timetable before travelling.

Question 8

What luggage can I bring on the Daily Express?

Accepted Answer

Each ticket includes one 20kg suitcase in the hold and one 7kg item of hand luggage. Extra luggage may incur a surcharge, so please contact us before travelling.

Question 9

How do I book a Daily Express ticket?

Accepted Answer

Choose Book tickets under Daily Express, select your stops, journey date and number of passengers, then complete secure payment online.

Question 10

Have you got a timetable?

Accepted Answer

Yes. The Daily Express timetable lists current times, stops and route information for London, the Midlands and Leicester. Please check it again on your day of travel as times can change.

Question 11

How do I register my child for school transport?

Accepted Answer

Visit Home to School, choose the relevant school and follow the secure ShuttleID or ticket portal link. The school page includes its routes, pass information and any waiting-list guidance.

Question 12

Where can I read your privacy policy and terms?

Accepted Answer

Both documents are available from the footer. They explain how we handle personal data, cookies, bookings, luggage and passenger travel.

Question 13

What is NP Coaches' story?

Accepted Answer

New Punjab Coaches Ltd has been family-run since 1999. From our Iver depot in West London, we provide coach travel for schools, businesses, tours, private groups and scheduled passengers across the UK.

Frequently Asked Questions

Frequently asked questions